At Parties Galore, we take pride in delivering quality products for your celebrations. However, if you’re not fully satisfied with your purchase, we’re here to help.

1. Return Policy

We accept returns under the following conditions:

 Eligible for Return:

• You received the wrong item.
• You received a damaged or defective product.
• The product is unused, unopened, and in original packaging.

Not Eligible for Return:

• Customized or personalized items.
• Opened or used items.
• Items returned without original packaging.
• Products returned after 7 days of delivery

Return Request Timeline:

• You must raise a return request within 7 days of receiving the order.
• To initiate a return, email us at partiesgalorein@gmail.com with:
• Your Order ID
• Reason for return
• Photos of the product (in case of damage or defect)

2. Refund Policy

• Once we receive and inspect your return, we will notify you of the status.
• Approved Refunds will be processed and credited within 5–7 working days to your original payment method.
• Shipping Charges are non-refundable unless the return is due to an error on our part (wrong/damaged product).
• Cash on Delivery (COD) orders will be refunded via bank transfer. You will need to share your bank details.

3. Cancellation Policy

• Orders can be cancelled within 2 hours of placing them.
• Once an order is shipped, it cannot be cancelled.
• For urgent cancellations, contact us immediately via email or WhatsApp.

4. Exchanges

• We currently do not offer exchanges. You can return an eligible item and place a new order.

5. Contact for Returns & Refunds

Email: partiesgalorein@gmail.com